Support

A real person replies.

Nasugn is a software studio operating a number of products — see the products page. Whatever you're using, the fastest way to reach us is email.

Contact us

We aim to reply within 2 business days (AEST).

NasuMarket

NasuMarket is our marketplace to shop products, book local services and workshops, and sell your own — with buyer escrow on every order.

  • Get help — email support@nasugn.com, or open Account → Help in the app.
  • Delete your account — available in the app under your profile (Account → Delete account); this removes your data as described in our Privacy Policy.
  • Report a listing or user — use the report control on any shop, product or review in the app.

Other products

Each product also has its own site and in-app support:

What to include

To help us resolve things quickly, please tell us:

  • The product, and — for a mobile app — your device and OS version.
  • What you were trying to do and what happened.
  • A screenshot, if it helps.

Your data

You can ask what personal data we hold, request corrections, or ask us to delete it at any time — email privacy@nasugn.com, or delete your account in-app where supported. See our Privacy Policy and Terms.